Error Message on Qbo We Are Having Trouble Connecting Please Try Again Later

Overview

When Zed Centrality attempts to connect to QuickBooks desktop or a QuickBooks company file you lot become an error message of "Unable to connect to QuickBooks" or "Please connect to a QuickBooks company file" (If you are trying to connect to QuickBooks Online click here, QuickBooks Point of Sale here, or Reckon Accounts click here)

Steps to connect to QuickBooks desktop

Follow these steps to connect Zed Centrality to QuickBooks desktop:

1. Open upyour QuickBooks Visitor file, if this is the kickoff time you are connecting you will need to log into the QuickBooks Visitor file with the Administrator login details as that user must grant permission for Centrality to connect
2. Open upZed Axis and click the Connectiontab, select QuickBooks desktop a select the connexion type as either
   1. Open File mode - Centrality will connect to the visitor file that is open up on your desktop.
   2. Unattended way - Allows Axis to connect to a file that is not currently open in QuickBooks but note if this is the showtime time connecting in unattended way you will need to have QuickBooks open  to provide permissions and save the connection details, and so on subsequent connections QuickBooks does not need to be open in guild for Axis to connect, ie Unattended mode.
3.  Finally click the Connectpush button
4. 

   Connect to QuickBooks Desktop

5. Axis volition then brainstorm the connection procedure, if this is the showtime fourth dimension connecting then y'all should see in QuickBooks a message box announced requesting you to give permission for Axis to connect, nosotros recommend that you lot select the option to Allow Axis to connect whenever the QuickBooks company file is open.
6. If the connexion is successfulyous will meet a message box actualization proverb the Connected successfully and in the Axis status bar y'all volition see the Name and full path to the QuickBooks company file you are connected to.  You can now starting importing or exporting to QuickBooks.

Troubleshooting steps

If you encounter an error during the connectedness process delight follow these steps to troubleshoot this issue:

Footstep One: Checking your QuickBooks setup

1. Ensure that you accept QuickBooks installed, the latest QuickBooks updates have been applied, your company file open up, and you lot log into QuickBooks every bit the Administrator or with Admin permissions.
2. When promoted by QuickBooks requite Centrality permission to access the QuickBooks company file.
3. If QuickBooks is running as Administrator or elevated mode (windows shield on the desktop icon) the delight run Axis equally Administrator also.
4. Check that you meet the minimum systems requirements to use Zed Centrality Arrangement Requirements.
5. If you are using Microsoft Vista, 7 or viii, delight ensure that you lot have User Business relationship Command  (UAC) fix to Onor Always Notify. (if irresolute UAC you will need to reboot Windows for the change to take bear upon). Still if you are using a 64bit version of Windows and you receive an unable to connect message you should plough UAC off, reboot and and then attempt a connection.
6. End any crashed instances of QuickBooks (qbw32.exe), past using the Windows Task Managing director
7. Ensure you have but one QuickBooks company file open.
8. If you have previously connected to QuickBooks and now are unable to, remove the erstwhile connection from QuickBooks Integrated Applications listing (you volition demand to have Admin permissions) become to Edit > Preferences > Integrated Application list, select the Zed Axis listing and click Deleteand then retry a new connection.

Pace Two: Refresh your QuickBooks interface files

When Zed Axis attempts to connect to QuickBooks simply is unable to establish a connectedness, information technology may be caused by a corrupt, unregistered or unsupported QuickBooks interface, to refresh the interface follow the steps below:

1. Back up and safely store your QuickBooks company file
2. Search for the file Reboot.bat (constitute in C:\Program Files\Intuit\QuickBooks) and run that file As Administrator (mouse over file and right click to select Equally Ambassador)
3. Reboot your PC and try to connect.

Troubleshooting specific QuickBooks Error messages:

Mistake: After upgrading QuickBooks Axis is no longer able to connect

After upgrading Axis cannot connect to QuickBooks.  Please attempt these steps:

1. Open QuickBooks and selected  the card Visitor > Preferences > Integrated Applications
2. In the list of integrated awarding select Axisand deleteit from the listing.
3. CloseQuickBooks and rebootyour PC
4. Open QuickBooks and login equally Adminand so open Axis and endeavor to connect.

Error: QuickBooks already has a visitor file open. If you lot want to open another company file, close this one first.

Zed Axis can but connect to one company file at a fourth dimension.  If you have more than than one visitor file open up then you will need to close those yous practice non desire to connect to and try again.  If y'all do not appear to have more than one company file open it could be that there is another example of QuickBooks open up or crashed in the background. Effort the post-obit steps:

1. Close Zed Axis and QuickBooks
2. Use the Windows Task Manager to close all QuickBooks processes
3. Make sure that you accept not got the Keep QuickBooks running for quick startups selection checked in the QuickBooks Preferences > Company settings,
4. Reboot your concrete motorcar and restart QuickBooks, Zed Centrality and try and connect once more.

Mistake: QuickBooks tin can't offset because information technology is already running.

When Zed Axis tries to connect to QuickBooks it is unable to find a running instance of QuickBooks, and a new instance is started.  This error generally occurs when by default QuickBooks has been configured to Run Every bit Administrator, and Zed Axis is running at a non elevated fashion.  In order to brand a successful connection both Centrality and QuickBooks must be running at the same level ie As Ambassador or in Non-elevated manner.  By default Zed Axis runs in Non-elevated mode and so in gild to run in Administrator style please follow these steps:

1. Close Zed Centrality and QuickBooks
2. Use the Windows Task Manager to close all QuickBooks processes
3. Open up QuickBooks using the desktop icon
4. Scan to the Zed Centrality.exe file that y'all can find in the binder C:\Program Files (x86)\Zed\Centrality 16.0
5. Correct click on the Zed Axis.exe file and select the pick to Run As Administrator
6. Once Centrality is open and so retry connecting to QuickBooks

Error: If the QuickBooks company information file is not open, a phone call to the "BeginSession" method must include the proper noun of the data file.

When attempting to connect a second copy of QuickBooks is opened and the to a higher place mistake message is displayed.  Please cheque the QuickBooks preferences ,Edit > Preferences > General > My Preferences and brand sure that the option to Continue QuickBooks running for quick startups is not selected

Mistake: qbXML components have not been installed.

This mistake indicates that the interface files that QuickBooks desktop uses to allow apps to connect are damaged or have been deleted. Try updating your re-create of QuickBooks desktop and then restart QuickBooks and retry the connection.  If the problem persists then try renaming the QuickBooks .TLG files that yous tin can find C:\Users\Public\Public Documents\Intuit\QuickBooks\Company Files\ so restart QuickBooks and retry the connexion.

Troubleshooting Specific QuickBooks Fault codes:

QuickBooks keeps a log of connections in this file C:\ProgramData\Intuit\QuickBooks\qbsdklog.txt you will discover more details on the crusade of the error here.  Once you have the code and so the following steps tin can be investigated:

0x80040404 -indicates that the version of QuickBooks currently running does not support 3rd political party applications connecting to it, please confirm that y'all meet the Zed Axis System Requirements
0x80040409 -indicates that the version of QuickBooks currently running cannot work with the provided data file
0x8004040A -indicates that the data file already open up is different from the requested one.
0x80040154 & 0x800401f3- indicates a permission mistake to access QuickBooks via an application
0x8004041c & 0x800401f3 - If you are running 64bit windows then delight try with UAC switched off (a reboot volition be required to take impact)

qbXML components accept non been installed - please follow these instructions provided by Intuit.  Also when connecting to your QuickBooks company file can you please  use the network path instead of a mapped drive.

Other possible causes:

• Permissions on the folder that contains your QuickBooks company file - In some instances the folder that holds your QuickBooks company file may not have sufficient permission. Please ensure it has Full Access, right click on the folder and select Backdrop > Securityand select Full control
• Running the QuickBooks awarding as Ambassador - If you lot have run QuickBooks with elevated permissions (ie with the shield) then Centrality will not exist able to connect to QuickBooks, please close QuickBooks and run at a non elevated mode and effort and connect.
• Running multiple releases of QuickBooks on one machine - If you are running multiple releases of QuickBooks on the same machine ie (2008 & 2009, or Canada and UK) and then y'all may have installed an older version after the latest release, if you have you volition need to follow the instructions on this article to resolve this issue.
• Mapped drives- If you have mapped a drive to the location of your QuickBooks visitor file, please retry opening the company file with the Full path.

Older versions of QuickBooks

If you are using an older version of QuickBooks, then you may not be able to connect to QuickBooks.  To correct this issue follow these steps (Intuit Back up accept an culling approach listed in here):

1. Login to QuickBooks and your company file every bit Ambassadorin single user mode
2. Select the company preferences Edit > Preferences > Integrated Applications > Company Preferences
3. For each application listed nosotros are going to uncheck the ability to login automatically:
   1. Highlight the application and click the Backdrop tab
   2. Un-cheque the box which says "Let this application to login automatically".
4. RestartQuickBooks and reset the login automatically mode and a user with sufficient permissions
5. Login once again as Administratorin single user way
6. Select the visitor preferences Edit > Preferences > Integrated Applications > Company Preferences
7. For each application listed:
   1. Highlight the application and click the Properties tab
   2. Check the box which says "Allow this application to login automatically" and select a user with admin permissions
8. Restart QuickBooks.

Article ID: 46, Created: ten/21/2011 at 5:30 AM, Modified: v/5/2022 at 11:45 PM

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Source: https://support.zed-systems.com/kb/a46/error-unable-to-connect-to-quickbooks-or-a-quickbooks-company-file.aspx

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